MBA in Human Resources
2024 · Higher Institute of Business Administration (HIBA)
Explore the research →Credentials & professional experience
A professional journey moving from practice to leadership and impact.
A chronological map connecting more than 22 years of progressive experience with professional learning, research and training, presenting credentials as evidence of learning and practice.
2002–2026 · Education · Assessment · Leadership · Training · ResearchFROM LEARNING TO APPLICATION
Experience connected to the work you need to do.
Explore how learning and experience connect with services and deliverables, and try an open tool before getting in touch.
Leadership & team organization
- What supports this pathway
- Supervisory training, the Strategic Support Unit Programme and an MBA in HR.
- Outputs we can develop together
- Role clarity, a development plan, and delegation and decision-review tools.
Decision-making & strategic planning
- What supports this pathway
- The Strategic Support Unit Programme, supervisory training and research on emotional intelligence and decision effectiveness.
- Outputs we can develop together
- SWOT analysis and a TOWS matrix to develop options, followed by priorities, objectives and an implementation roadmap with responsibilities and review indicators.
Training & learning facilitation
- What supports this pathway
- Trainer development, the Ministry training case and TAMKEEN facilitation training.
- Outputs we can develop together
- A programme and training materials or a meeting plan, with application follow-up.
Assessment & data analysis
- What supports this pathway
- Assessment coordination experience, quality-assurance learning and applied research.
- Outputs we can develop together
- A review tool or analysis plan, tables and interpretation with explicit limitations.
Institutional writing & communication
- What supports this pathway
- Emailing and report-writing training delivered in 2020 and bilingual project documentation.
- Outputs we can develop together
- A report, executive brief or reusable correspondence template.
Digital awareness & responsible practice
- What supports this pathway
- Digital-awareness research, the book and podcast, and digital-transformation training.
- Outputs we can develop together
- A practical workshop on information verification and reviewing AI use.
Academic foundation
Complementary study in education, language and management.
Doctorate in Crisis Management
2016 · Research on refugee crises, privacy and coexistence
Explore the research →Master’s in Linguistics
Language, communication and analysis
Pedagogical Qualification Diploma
Damascus University · Faculty of Education
BA in English Literature
Damascus University
Professional experience and recognition
From qualifications to professional practice.
A record of employment history, training delivery and professional recognition, with links to available outputs and evidence.
Career record
Former institutional experience at UNRWA — Syria
English teaching (2002–2019), education development (2019–2023), then assessment coordination (2023–2026): a progression from classroom practice to teacher support and performance analysis.
Career and related work →Trainer certificate
Training Ministry of Social Affairs and Labour staff
A certificate issued by Al-Anwar for Development for preparing and delivering digital transformation and e-administration training: 30–31 August and 1 September 2026, totalling 9 training hours.
View certificate summary and programme →Training experience
Delivering Emailing & Report Writing training
Delivering professional staff training in emailing and report writing, as part of learning facilitation and capacity building.
Professional recognition
Best Performer recognition
Best Performer recognition for the 2014–2015 cycle within the professional record.
Supporting experience
HR support and teacher development
Supporting experience in human resources and teacher development alongside the core career in education, development and assessment.
Professional timeline
Milestones connecting experience, learning and professional transition.
Teaching and pedagogical practice
English language teaching, learning support and sustained classroom experience that became the foundation for later development and assessment work.
Performance and professional breadth
Best Performer recognition for the 2014–2015 cycle, followed by HR support experience and school-based teacher development in 2017.
Crisis-management research
Doctoral research on managing refugee and asylum-seeker crises between privacy and coexistence.
Education development and capacity building
Teacher support, practice development, programme and material review, and the delivery of professional staff training.
Leadership and trainer qualification
Completion of the Strategic Support Unit Programme, internal-trainer qualification and a 60-hour Training of Trainers programme.
Assessment coordination and education quality
Results analysis, framework and tool design, and connecting evidence with planning, school intervention and decision-making.
Leadership and human resources
An MBA in Human Resources with research on emotional intelligence and decision effectiveness in humanitarian work settings.
Consulting, research, training and programme design
Independent work in quality and digital awareness, alongside capacity building, digital transformation and bilingual humanitarian proposal and programme design.
Professional credentials
Selected evidence, organised by professional value.
Leadership & institutional development
UN Supervisory Skills
Supervisory training
Four days of learning in leadership styles, delegation, difficult conversations, motivation and effective communication.
Applications in work: Tools for delegation, feedback and reviewing workplace decisions.
Strategic Support Unit Programme
Programme completion
Organisation: UNRWA
A certificate of completion supported by applied learning and reflection records across five educational-leadership strands.
Certificate and programme applications →Applications in work: Connect people and resource leadership with a usable development and review plan.
Qualified UNRWA Internal Trainer
Internal trainer qualification
Organisation: UNRWA — within the former institutional role
Documented institutional qualification in internal training and staff capacity building.
Applications in work: Develop staff learning sessions around needs and evidence of application.
Training & learning facilitation
Trainer Certificate — Digital Transformation & E-Administration
Trainer certificate — preparation and delivery
Organisation: Al-Anwar for Development
A certificate issued by Al-Anwar for Development documenting the preparation and delivery of an applied programme for Ministry of Social Affairs and Labour staff.
Trainer certificate summary →Applications in work: Design practical training and document its outputs and next review step.
Training of Trainers
Two trainer-development programmes
Two programmes of 60 and 36 hours supporting training design, facilitation and evaluation.
Applications in work: Design activities, learning-assessment tools and post-training follow-up.
Emailing & Report Writing
Training delivery record
Evidence of delivering professional staff training rather than attendance alone.
Training experience context →Applications in work: Organize reports and correspondence around purpose, audience and next action.
Community of Practice Moderator Training
Community facilitation training
Learning in digital community facilitation, collaborative learning and professional knowledge exchange.
Applications in work: Facilitate peer learning and record what will be tried in practice.
Quality, standards & safety
Quality Assurance
Professional learning in quality assurance
Professional learning in quality assurance and continuous improvement supporting assessment and institutional-development practice.
Applications in work: Review the consistency, clarity and practical use of assessment tools.
ISO & Quality Management Systems
Quality management systems training
Professional learning related to ISO standards and quality management systems, supporting process understanding and continuous improvement.
Applications in work: Clarify procedures, evidence and responsibilities within improvement plans.
Occupational Safety & Health — OSHA-based Training
Two occupational safety training certificates
Two occupational safety and health certificates totalling 30 hours, accurately presented as training rather than direct OSHA certification.
Applications in work: Consider risks and operational needs when designing activities or training.
Field Security & Risk Management
Security and risk-management training
Training in field security, risk management and professional readiness.
Applications in work: Make delivery assumptions and risks requiring review explicit.
Protection, inclusion & professional responsibility
Disability Inclusion
Inclusion training
Documented learning in disability inclusion within institutional practice.
Applications in work: Consider participant diversity and accessibility of learning activities and materials.
Gender Awareness & PSEA
Protection and awareness training
Professional learning in gender awareness and protection from sexual exploitation and abuse.
Applications in work: Consider protection and responsible participation in programme and activity design.
Ethics, Respect & Information Security
Professional conduct and information-security training
Learning in integrity, preventing prohibited conduct and basic information-security awareness.
Applications in work: Review information privacy and sources before use or sharing.
Professional documentation
Clear details and the context behind each credential.
Issuer, date and duration are shown where their details are available. OSHA- or ISO-related training is presented as professional learning and does not imply certification by either organisation. Experience and recognition records are distinct from training-attendance certificates.
For documentation relevant to a collaboration, contact me with the credential’s name.
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